Frequently asked questions

Gyro is a flight compensation platform that helps you recover money when flights are delayed, cancelled or disrupted. We find your flights, check eligibility under global regulations and handle the whole claim for you.

Sign up, connect your email and we do the rest. Gyro scans up to 3 years of booking confirmations, spots delayed or cancelled flights, checks eligibility and files claims on your behalf. No forms, no airline back-and-forth.

Up to 3 years of booking confirmations. Many regulations allow claims up to 3 years after the flight, and some up to 6, so you may already have unclaimed compensation waiting.

Most claims are resolved in 4–12 weeks, depending on the airline. You get a notification at every stage, and if you don’t want to wait, you can take an instant payout.

Flights delayed 3+ hours, cancelled, diverted, or where you were denied boarding may qualify. The rules depend on your airports and airline, and Gyro checks every major regulation automatically.

EU261, UK APR, US DOT, Canadian APPR and Brazilian ANAC. We keep adding support as new regulations come in.

It depends on the regulation and the flight. Under EU261 it’s €250 to €600 by distance; under Canadian APPR, CAD $400 to $1,000. Gyro calculates the exact amount for each flight.

Under EU261, airlines don’t owe compensation for extraordinary circumstances like severe weather or security threats. Other regulations treat this differently. Gyro only files claims where you have a valid case.

Signing up and checking eligibility is free. We only charge if we recover compensation for you. If we don’t win, you don’t pay.

30% of what we recover. If we recover $600, our fee is $180 and you get $420. No hidden fees, no subscriptions.

Instead of waiting for the airline, get 60% of your estimated compensation right away. We pay you upfront and take on the risk of collecting. Available on eligible claims once your flight is confirmed.

Yes. Access is read-only: we can’t send, delete or change emails. We only search for flight-related messages, tokens are encrypted, and you can disconnect anytime.

Only booking confirmations, e-tickets, itineraries and boarding passes from known airline senders. We never read personal emails or store email content, just flight numbers and dates.

Yes. Add flights manually with the flight number and date. Connecting email just lets us import 3 years of history and catch claims you missed.

Go to Profile > Connected email and tap Disconnect. Access is revoked immediately. Imported flights stay in your account, but we stop scanning for new ones.

Rewards you earn by using the app: tracking flights, filing claims, daily check-ins and referring friends. Spend them on partner deals in our marketplace.

50 per auto-detected flight, 200 for connecting your email, 200 per claim filed, 500 when a claim pays out, 100 for completing your profile, 10 per daily check-in, and 500 per friend referred.

No. Your points stay in your wallet until you spend them.

Partner offers including luggage and headphones, airport lounges, eSIM data packs, travel insurance, food vouchers, tech and experiences. New offers land regularly.

No. Points can’t be transferred or cashed out. They’re redeemable only through the Gyro marketplace.

Share your code. You earn 500 points when a friend signs up and 250 more when they file their first claim. They get 250 welcome points too. Find your code in Profile > Referral program.

No. Refer as many friends as you like and earn for each one.

We recover compensation from delayed and cancelled business flights. We connect to your travel data, find eligible flights and handle every claim. Most companies recover thousands a year they didn’t know about.

Share employee flight data via your TMC, email forwarding or upload. We check every flight, file claims on the company’s behalf and track it all in a real-time dashboard.

From startups with a handful of travelers to enterprises with thousands of flights a month. There’s no upfront cost at any size.

Success-based only: no upfront fees, subscriptions or per-seat costs. We take a percentage of what we recover. Contact us for pricing based on your travel volume.

No. Whether you have 5 travelers or 5,000, Gyro can help.

It depends on volume, routes and airlines. As a benchmark, 50 employees flying 8 times a year could recover around $16,000+ annually. We’ll give you a free estimate from your real data.

Email hello@heygyro.com for a short call about your travel patterns. We’ll send a free recovery estimate, then set up your dashboard, usually within a few days.

No long-term contract. It’s pay-for-performance and you can stop anytime.

Eligible claims are identified within 24–48 hours of receiving data. First payments usually arrive in 4–12 weeks, and the dashboard shows progress from day one.

Your hub for flights processed, eligible, active and completed claims, total recovered and detailed reporting across the organization.

One or more admins you choose. They see all flight data, claim statuses and reports. Employees don’t need to do anything.

No. Gyro works at the company level, and compensation goes directly to the company.

Direct TMC connection, forwarded booking confirmations, CSV upload or API. We fit into your existing tools and processes.

At minimum: passenger name, flight number and date. Booking reference, airports and cabin class help us move faster.

Yes. Data is encrypted in transit and at rest, and we only process flight information. We comply with GDPR and can share security docs and sign DPAs on request.

Yes. Gyro is API-first and works with travel, expense and internal platforms, including AI agents and automated workflows.

Credits & refunds tracking, policy compliance, a proactive trip agent, a policy engine, eSIM for travelers and flight insurance.

Gyro AI, Inc., a travel technology company combining deep knowledge of aviation regulations with AI automation to recover money travelers and companies are owed.

Email hello@heygyro.com. For business inquiries, use the contact form on our website.

We cover EU261, UK APR, US DOT, Canadian APPR and Brazilian ANAC. If your flight departs from, arrives in, or is operated by a carrier from these regions, it may be eligible.